Returns:

We are committed to providing you with quality products.  If you are not completely satisfied with your purchase, we have 60 days no questions asked return policy.  

Purchases eligible for return:                                               

We will happily refund the original purchase price for any unused in the original packaging, defective, and used item returned or exchanged with an original sales receipt or gift receipt. 

To be eligible for a return during the 60 days return period, your item must be returned no later than 60 days after received, and all eligible return conditions met.  Purchases outside of the 60 days return policy are not eligible for return or exchange.

Additional non-returnable items:

E-mail gift cards

Exchanges:

Exchanges can be made during the 60 days return policy.   Exchanges are exchanged with the same item purchased. If you need to exchange, please send us an email at support@littlebusybaby.com.

Return Process/Shipping:

To start a return contact, us at support@littlebusybaby.com.  We will provide you with an RMA number and return label.  The RMA number must be written on the outside of the parcel.

Returns will not be accepted without the RMA number written on the return package.  Return shipping costs are non-refundable.  The cost of the return shipping will be deducted from the refund amount.  Returns are processed within 10 days of receiving your parcel. 

For credit cards refunds, please allow up to 10 days for your financial institution to post your refund.  Gift card refunds will be e-mailed within 10 days.  If your credit card has not been processed within 10 days or you have not received your gift card refund, please contact us at support@littlebusybaby.com.

Mail Returns/Exchanges to:

Little Busy Baby
Returns Processing
9907 8th Street
Unit 736 
Gotha, Florida 34734

Final Sale items:

Final Sale items cannot be returned or exchanged.

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Gifts can only be exchanged.  Once the returned item is received, a gift certificate will be e-mailed within 10 days to the purchaser information received when purchased.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to someone other than the purchaser, we will send a refund to the purchaser of the gift.